Roy’s Auto

About the Business

Roy’s Auto at 1103 12th Pl, Plano, TX 75074 has become a trusted stop for many local drivers who need dependable automotive care. This company has built a reputation for delivering practical solutions to keep vehicles running smoothly, whether it’s routine maintenance or more complex repairs. Customers often highlight the shop’s straightforward approach, which makes the whole experience less stressful compared to larger chain repair centers.

What stands out most in reviews of Roy’s Auto is the quality of the mechanics. With years of experience handling cars of all makes and models, the team has the skills to diagnose issues quickly and fix them efficiently. Instead of upselling unnecessary parts or services, they focus on what really matters—getting the vehicle back on the road safely. Many customers rate their services highly because they feel the company prioritizes honesty and reliability over anything else.

The services available at Roy’s Auto are broad enough to cover common needs, from oil changes and brake checks to engine work and electrical diagnostics. Drivers appreciate having one place that can handle different types of repair without sending them elsewhere. This variety is a big plus for customers who prefer to build long-term trust with one repair shop instead of jumping around between multiple providers.

Another important factor in customer ratings is timeliness. Nobody wants to wait weeks for their car to be repaired, and that’s where Roy’s Auto earns strong feedback. The mechanics understand that people rely on their vehicles daily, so they work efficiently without compromising quality. Many customers have noted that turnaround times are quicker than expected, which adds to the positive reviews the company continues to receive.

The location at 1103 12th Pl in Plano is also convenient for residents nearby. Easy access means dropping off and picking up vehicles doesn’t turn into a major hassle. In addition, the shop environment is approachable and friendly. People often mention feeling comfortable asking questions, which shows that customer service is a key part of the experience. For those who want both technical expertise and a welcoming atmosphere, this combination earns high ratings across the board.

Overall, Roy’s Auto stands out as more than just another auto repair shop. It’s a place where vehicle owners in Plano can expect reliable service, fair treatment, and consistent results. With strong reviews, solid ratings, and a wide range of services, this company has proven why so many drivers keep coming back whenever their cars need attention.

Service and More

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Offerings

  • Oil change

Amenities

  • Mechanic
  • Restroom

Payments

  • Credit cards
  • Debit cards

Reviews

4.8
★★★★★
romy
romy
★★★★★
I am from canada and got into an accident in Junction Texas - luckily Roy came to tow my car and ensured that I wasn’t left stranded. He drove me back to his office where his lovely daughter Erica helped me find a car rental and drove me the following morning to pick it up in the meantime my car gets fixed. Family owned - Roy’s garage were like my gardian angel. I am grateful I was taken care of and in good hands especially as a young women & foreigner. Kind people with big hearts.
Annette Tyler
Annette Tyler
★★★★★
You always get excellent service at Roy's auto, I have had my Mercedes makia and now my RV worked on by by the mechanics at Roy's auto they always do a great job in a timely matter and are very friendly and informative About what needs to be done to your vehicle I recommend Roy's auto for all your mechanical needs.
Shonna Smith
Shonna Smith
★★★★★
Roy's Auto is the bomb. I've been knowing Greg the mechanic for years. They do awesome work and are the nicest most down to earth people I know. They are fair, honest, and aren't going to tell you somethings wrong when there isn't. Keep up the good work Roy's Auto "You Rock"
Kevin B (Peace and Love)
Kevin B (Peace and Love)
★★★★★
Nathan has been my mechanic for almost a decade, and I recommend them to anybody I know who's having car trouble. He's very good at figuring out the problem and the most efficient way to fix it. Once, when he bought a part, but only needed a small piece of that part, he gave the rest to me so that I could sell it on Craigslist and recoup a little bit of the cost of the repairs. Fast, cost-effective, and extremely knowledgeable. What more could you want from your auto mechanic?
Nathan Valentine
Nathan Valentine
★★★★★
Great shop. Owner is very personable. Mechanic is honest and fair. Quality of work is on par with the best shops I've seen. Service and experience is personal and genuine. No sales lizards, no one trying to sell you every extra service available or up sell jobs to include additives and extra system cleaning services to run the price of the ticket up. These guys are for real.