Family Metals

Family Metals Photos

About the Business

Family Metals, located at 2927 KY-146, La Grange, KY 40031, has earned a strong reputation as a trusted, veteran-owned company providing essential home services. Many reviews highlight the professionalism, efficiency, and reliability of their team, making them a go-to choice for homeowners in the area. Customers often mention that the company delivers not only technical expertise but also genuine care for the community it serves.

One of the most valued aspects of Family Metals is its wide range of services. Homeowners can rely on the company for HVAC system repairs, plumbing needs, electrical solutions, and even appliance repair. Having such a variety of services available under one roof is convenient, especially when unexpected issues arise. Based on customer ratings, many appreciate the fact that appointments are often scheduled the same day or the next, which helps reduce the stress of dealing with urgent repairs.

Family Metals reviews often point out the knowledge and skill of their technicians. Each service call is handled with attention to detail, ensuring problems are resolved thoroughly and efficiently. The team takes the time to explain what needs to be fixed, which gives customers confidence in the work being performed. This clear communication helps the company stand out in a field where many families worry about hidden fees or incomplete jobs.

Affordability is another important factor that customers frequently mention. Home repairs can be costly, but Family Metals has positioned itself as a business that prioritizes fair pricing without compromising quality. Many families in La Grange appreciate being able to maintain their homes without carrying the heavy burden of unexpected expenses. The company’s approach to balancing affordability with dependable service has contributed to its positive ratings and word-of-mouth referrals.

Another theme in Family Metals ratings is its strong connection to the local community. As a veteran-owned business, the company values integrity, responsibility, and respect, which are reflected in every service provided. Customers feel that they are not just hiring a technician but partnering with a business that truly cares about their comfort and safety.

The overall reviews of Family Metals reflect a company that goes beyond offering home services—it provides peace of mind. With a focus on reliability, prompt appointments, and a broad range of solutions, the business has become a dependable choice for many households in La Grange. Families continue to trust this local company for HVAC, plumbing, electrical, and appliance repair, knowing that the work will be done right the first time.

Reviews

3.6
★★★★☆
Justin Vasher
Justin Vasher
★★★★★
Go here all the time to drop scrap and browse what they have for sale. have came across some great deals. Heading there today actually.
Mike Moore
Mike Moore
★☆☆☆☆
I am not sure why these folks are so rude and disrespectful but I have had three separate instances where they get hateful with me because I asked a question about the grades of scrap. I know they have been here a long time and this review won't make a difference to them but it would be nice to have customer focused ownership instead of berating someone because they don't understand the make-believe rules they want to enforce and then becoming belligerent when a question is asked. Very disappointing.
Chase Borders
Chase Borders
★☆☆☆☆
prices are terribly low. "family or not" the place screams meth. Would not recommend. 16 bucks for a engine block. complete B.s.
Zane Seligman (Petermuthafukinpan)
Zane Seligman (Petermuthafukinpan)
★★★★★
These people are hard working, honest people - save a trip and keep business local- they also have an interesting antique / thrift store set up as well. I’d like to add that the gentleman declaring his ‘alma-mater’ is the University of Louisville, obviously doesn’t know what the term ‘alma-mater’ means and is no way a reflection of actually being affiliated with the institution.
Maverick Quinn
Maverick Quinn
★★★★★
I have known this family for years. They are down to earth, hard working people. They aren't afraid to get their hands dirty to make a buck! Their prices are fair as well