Appoquinimink State Service Center

About the Business

The Appoquinimink State Service Center at 122 Silver Lake Rd, Middletown, DE 19709 has become a well-known point of support for children, families, and individuals in the local community. Many reviews describe it as a reliable place to find help when life presents difficult challenges. With its range of programs and resources, this company-like center consistently earns positive ratings for being both accessible and community-focused.

One of the most recognized services here is the assistance with childcare programs. Families who need help covering childcare costs can apply for support, which eases the financial burden many parents face. Along with that, the center plays an important role in child welfare initiatives, working to ensure children are safe, cared for, and connected with the right resources. Reviews often highlight how staff members show genuine concern when guiding families through applications and eligibility requirements.

The mental health and substance abuse support services also stand out. Residents who may not know where to turn for counseling or treatment options can start here. By connecting individuals with the right programs, the center provides a valuable step toward recovery and stability. This is an area where the rating from past visitors tends to be strong, as people appreciate having a local place that offers guidance during sensitive times.

Beyond specialized care, the Appoquinimink State Service Center provides access to basic needs programs such as food assistance, temporary cash aid, and Medicaid services. These offerings are designed to help families bridge gaps during difficult financial periods. Many users in their reviews have mentioned that the ability to get several types of support under one roof makes the process less stressful and far more efficient.

Another strength of this location is how approachable and community-driven it feels. While some government offices can seem overwhelming, this center has gained positive ratings for its welcoming environment. People who come here often note that the staff’s willingness to explain steps clearly and provide follow-up guidance is a real advantage. This makes the experience less intimidating for families who may already feel overwhelmed by paperwork or personal struggles.

Overall, the Appoquinimink State Service Center in Middletown continues to be seen as a trusted partner for the community. It is not just about filling out forms—it is about having a place where people can feel supported during uncertain times. The wide range of services, combined with staff dedication, gives this center a reputation that many reviews reflect positively on, making it a vital resource for Delaware families seeking reliable help and guidance.

Service and More

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Amenities

  • Restroom

Appoquinimink State Service Center Photos

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Reviews

2.3
★★☆☆☆
Ron Ways
Ron Ways
★☆☆☆☆
No help at all just said they were going to transfer me but just hung up
Milana Richardson
Milana Richardson
★☆☆☆☆
They always transfer me to my caseworker who never answers but when I go in he’s in his office doing absolutely nothing.
Yvonne Alford
Yvonne Alford
★☆☆☆☆
If I could leave negative stars I would. This is the 6th time that none of my renewal paperwork has gotten processed even though I brought it in and had them stamp it. They told me to bring in proof of income, I did, ONLY to get a letter stating I didnt and my case is getting closed. EVERY SIX MONTHS IT IS LIKE THIS!
Raja Smith
Raja Smith
★☆☆☆☆
It's as if they enjoy not doing their job. They laugh when you call, are rude and will disconnect the call. Between child support, child protective services and this office, they do not ever do their job to help. We pay taxes and pay their checks for what? To deny the help families need and to be told they can't help or do not care. Call a church, as if they're the ones in put on place to help. Such a joke and a disgrace to the people, every one of these agencies, the staff and the supposed reasons they use the policies as.
Jamie Roberts
Jamie Roberts
★☆☆☆☆
I will try to drive a bit further to go to the Smyrna office instead of this one. Not only have they lied to us multiple times, like how we "can't go to their office" if our case isn't there, told us they received our faxes when they lost it, etc. Other office told us clearly that we can go to any office to drop papers off and to do medial tasks. Also when I did drop my papers off this last time, there were no changes to my case, so I assumed I needed no paystubs since I don't receive paper stubs regardless, yet they accepted my papers, even asking me "do you get paystubs?" I said no, but she didn't tell me why or anything, just said have a good day, bye. Now I have to do it all over again. Lazy and unprofessional. Plenty of people need your help here, get another job if you don't want to!